Me, to #Etsy #support: Hi, about 6 weeks ago a #bug popped up in the purchase-postage-labels function, and it's still there.
<attaches precise, technical description of the old behaviour, the new behaviour, and exactly where in the UI this is shown>
Etsy support: Do you have a #screenshot?
Me: No, but it wasn't a one-off problem. It's every order I get, you should be able to #reproduce this easily.
Etsy support: Here's how to take a screenshot.
Me: <chucks computer at wall>